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Window & Door Service Technician

We are seeking an experienced Window & Door Service Technician to join our impact window division. This role is focused on the post-installation phase - diagnosing issues, performing high-quality repairs, and providing exceptional service to our customers across South Florida.

If you are a problem-solver with a deep understanding of impact products and a commitment to quality craftsmanship, we want to hear from you.

Key Responsibilities:

Field Repairs: Conduct service calls to troubleshoot and repair impact windows and doors (including rollers, balances, locks, handles, and weatherstripping, caulking, remove and reinstallation of units or glass).
Quality Control: Perform \"punch list\" walkthroughs to ensure new installations meet company and municipal code standards.
Leak & Sealant Issues: Identify and resolve water intrusion or air filtration issues using professional-grade sealants and waterproofing techniques.
Glass Replacement: Safely remove and replace damaged or defective impact glass units, windows and doors.
Customer Relations: Clearly explain repairs to homeowners and provide education on product operation and warranty maintenance.

Requirements:

Experience: Minimum of 2-5 years of experience in impact window and door installation or service.
Technical Knowledge: Strong understanding of South Florida building codes and the mechanical components of various brands (Euro Wall, Fleet Wood, ES Windows).
Physical Ability: Must be comfortable working on ladders, handling heavy glass units, and working in the South Florida heat, scaffolding, forklift, unload and load trucks as needed, caulk and watertest.
Tools & Equipment: Proficient with power tools, glazing tools, and diagnostic equipment, forklift.
Clean Record: Valid Florida Driver’s License and a clean driving record (you will be operating a company service vehicle).

Skills & Qualifications:

Analytical Thinking: Ability to diagnose failures and determine the most cost-effective, permanent solution.
Professionalism: Punctual, organized, and capable of maintaining a clean job site and work truck.
Communication: Strong verbal skills; Bilingual (English/Spanish) is highly preferred to serve our diverse South Florida clientele.
Dependability: A self-starter who can work independently with minimal supervision.

Position Benefits:

Type: Full-Time.
Service Area: Miami-Dade, Broward, and Palm Beach Counties.
Package: Competitive hourly pay (based on experience), company vehicle/fuel card for work-related travel.

Ready to join a premier service team? We take pride in our reputation for excellence. If you have the technical expertise to represent our brand in the field, apply today.

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